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Shipping Policy
Effective Date: July 2026 AMG Shipping Container Perth — Perth, Western Australia
At AMG Shipping Container Perth, we understand that receiving your container on time, in perfect condition, and without any unexpected surprises is just as important as the quality of the container itself. This Shipping Policy has been written to give you complete clarity on how we handle delivery, what areas we service, how much delivery costs, and what to expect from the moment you place your order to the moment your container arrives at your property. By placing an order with us, you agree to the delivery terms outlined in this policy.
Delivery Areas
AMG Shipping Container Perth primarily services Perth and the surrounding regions of Western Australia. We deliver to all Perth metropolitan suburbs including but not limited to Fremantle, Joondalup, Rockingham, Mandurah, Midland, Armadale, Canning Vale, Osborne Park, Malaga, Balcatta, Bibra Lake, Kenwick, Welshpool, and many more.
We also deliver to regional Western Australia, including areas such as Bunbury, Busselton, Geraldton, Kalgoorlie, Albany, Broome, Port Hedland, Karratha, and Esperance. Regional deliveries outside the Perth metropolitan area may attract additional freight charges and longer lead times depending on your location and the accessibility of your site. Please contact our team before placing your order if you are located in a regional area so we can provide you with an accurate delivery quote and estimated timeframe.
For interstate deliveries to other Australian states and territories, please contact us directly at info@amgshippingcontainerperth.com.au. Interstate shipping is available for select container types and is subject to additional freight charges, which will be quoted individually based on your location and the size and weight of the container.
Delivery Timeframes
We know your time is valuable and we are committed to delivering your container as quickly and efficiently as possible. Our standard delivery timeframes are as follows.
For in-stock containers within the Perth metropolitan area, we aim to deliver within three to seven business days from the date your payment is confirmed. For regional Western Australia deliveries, timeframes vary between seven and twenty-one business days depending on your location and road access. For custom-built or modified containers, delivery timeframes will be provided in your written quote and confirmed upon payment of your deposit. Custom work typically takes between two and six weeks depending on the complexity of the modifications requested.
Please note that all delivery timeframes are estimates and not guaranteed. Timeframes may be affected by factors outside our control, including weather conditions, road closures, public holidays, crane or machinery availability, and peak demand periods. We will always communicate with you proactively if there is any anticipated delay to your delivery.
Delivery Costs
Delivery costs are calculated based on the size of the container, the delivery location, and the accessibility of your site. The following is a general guide to help you understand what to expect, though exact costs will be confirmed at the time of checkout or when you receive your delivery quote.
For standard 20ft containers delivered within the Perth metropolitan area, delivery charges typically start from AUD $350. For standard 40ft containers delivered within the Perth metropolitan area, charges typically start from AUD $450. High cube containers may attract a slightly higher delivery charge due to their increased height and the additional clearance requirements during transport. Regional deliveries are quoted individually and will be provided to you before you confirm your order. Delivery charges are inclusive of GST and will appear clearly on your tax invoice.
If your site has restricted access, such as a narrow driveway, overhead power lines, steep gradients, or soft ground that cannot support a heavy vehicle, additional equipment such as a crane or side loader may be required. Any additional equipment costs will be communicated to you in advance and will require your approval before we proceed.
Site Requirements and Customer Responsibilities
To ensure your delivery goes smoothly, it is your responsibility as the customer to prepare your site adequately before your scheduled delivery date. Please read the following requirements carefully.
You must ensure that there is clear and adequate access to your property for a semi-trailer or tilt-tray truck. Standard delivery vehicles require a minimum driveway width of approximately 3.5 metres and a minimum overhead clearance of 4.5 metres for 20ft containers and 5 metres for 40ft and high cube containers. The ground where the container will be placed must be level, firm, and capable of bearing the weight of a fully loaded shipping container. Soft, uneven, or waterlogged ground can cause containers to sink, tip, or become difficult to access, and AMG Shipping Container Perth will not be held responsible for any damage caused by inadequate site preparation. You or an authorised representative must be present at the delivery location at the agreed time to accept and sign for the delivery. If nobody is present to receive the delivery, our driver will be unable to leave the container unattended and a redelivery fee will apply.
If you are unsure whether your site meets the requirements for delivery, please contact our team before your scheduled delivery date and we will be happy to advise you. In some cases, we may recommend a site inspection prior to delivery to avoid any complications on the day.
Delivery Method
AMG Shipping Container Perth uses a combination of tilt-tray trucks, side loaders, and hiab crane trucks to deliver containers depending on your site requirements and container size. Our experienced drivers are specialists in container logistics and will always aim to position your container as close to your desired location as safely and practically possible.
Please note that our drivers are responsible for the safe transport and placement of your container but are not responsible for preparing your site, removing obstacles, or performing any work beyond the delivery and placement of the container itself. If you require the container to be placed in a precise or difficult location, please discuss this with our team in advance so we can arrange the appropriate equipment.
Delivery Scheduling and Booking
Once your payment has been confirmed, our logistics team will contact you within one to two business days to schedule your delivery. We offer morning and afternoon delivery windows and will do our best to accommodate your preferred time, though we cannot always guarantee an exact delivery time due to the nature of logistics and traffic conditions in Perth and regional areas.
A non-refundable booking deposit of AUD $500 is required at the time of scheduling to confirm your delivery date and allocate transport resources. This deposit will be deducted from your total order balance. If you need to reschedule your delivery, please contact us at least 48 hours before your scheduled date. Rescheduling requests made with less than 48 hours notice may incur a rescheduling fee of AUD $150 to cover the costs of reassigning our transport team.
Container Collection
If you prefer to collect your container directly from our Perth depot rather than having it delivered, this option is available at no additional cost. Collection is available Monday to Friday between 7:00am and 4:00pm AWST. You must bring suitable transport equipment capable of safely loading and transporting the container. AMG Shipping Container Perth can assist with loading using our on-site forklift or crane for containers up to 20ft at no additional charge. For 40ft containers, please contact us in advance to confirm equipment availability. You or an authorised representative must present a copy of your order confirmation and a valid form of photo identification at the time of collection.
Risk and Title
The risk of loss or damage to your container passes to you at the point of delivery, which is when the container is placed at your nominated delivery address and our driver has left the site, or at the point of collection from our depot, whichever occurs first. We strongly recommend that you arrange appropriate insurance for your container from the moment it is delivered or collected. AMG Shipping Container Perth is not responsible for any loss, theft, vandalism, or damage to the container once it has been delivered or collected.
Delivery Delays and Circumstances Outside Our Control
While we make every effort to deliver your container within the agreed timeframe, AMG Shipping Container Perth will not be held liable for delivery delays caused by circumstances beyond our reasonable control. These include but are not limited to severe weather events such as storms, flooding, or extreme heat, road closures or traffic accidents, mechanical breakdowns of transport vehicles, industrial action or strikes, government-imposed restrictions or emergency declarations, and unavailability of cranes or specialist equipment. In the event of a delay caused by any of these factors, we will contact you as soon as possible to advise you of the situation and provide a revised delivery timeframe. We will not charge any additional fees as a result of delays caused by circumstances outside our control.
Damaged Containers on Arrival
We take considerable care in preparing every container before it leaves our facility. However, in the rare event that your container arrives with damage that was not disclosed at the time of sale, please follow these steps. Inspect your container thoroughly before signing any delivery documentation. If you notice any damage, note it clearly on the delivery docket before signing and take photographs immediately. Do not sign a clear delivery receipt if you have concerns about the condition of the container, as this may limit your ability to make a claim. Contact our team within 48 hours of delivery by emailing returns@amgshippingcontainerperth.com.au with your order number, photographs, and a written description of the damage. Our team will assess your claim and respond within two business days with a proposed resolution in line with our Refund and Returns Policy and your rights under Australian Consumer Law.
Interstate and Remote Deliveries
For customers outside Western Australia or in very remote locations, we work with a trusted network of freight partners to arrange delivery. Interstate and remote delivery charges, timeframes, and conditions vary significantly depending on your location. Please contact us directly at info@amgshippingcontainerperth.com.au before placing your order so we can provide you with a tailored freight quote and confirm whether delivery to your specific location is feasible. We cannot guarantee delivery to all locations within Australia.
Changes to This Policy
AMG Shipping Container Perth reserves the right to update or amend this Shipping Policy at any time. Any changes will take effect immediately upon being published on this page. We encourage you to review this policy before placing each order. Your continued use of our website and services following any changes constitutes your acceptance of the updated terms.
This policy is governed by the laws of Western Australia and the Australian Consumer Law. Nothing in this policy limits or excludes any rights you have under Australian Consumer Law that cannot be excluded by law.