AMG Shipping Container
We want you to feel confident buying from us. This policy explains your rights and our process for refunds and returns. By purchasing from AMG Shipping Container, you agree to these terms, which are based on applicable US federal law (including the Magnuson-Moss Warranty Act) and the Uniform Commercial Code as adopted in the United States.
Your Rights
Every container we sell is covered by an implied warranty of merchantability, it must be fit for its ordinary purpose and match the description provided at sale. If a container has a major failure (unsafe, significantly different from what was described, or unfit for purpose and not fixable in reasonable time), you can choose a full refund or replacement. For minor failures (e.g., a door seal needing adjustment, minor cosmetic damage), we'll repair, replace, or partially refund at our discretion.
Change of Mind Returns
Not required by law, but we'll consider requests within 7 days of delivery if the container is unused and in original condition. You cover return transport costs, and a 15% restocking fee applies. Custom or modified containers are not eligible for change-of-mind returns.
Damaged or Incorrect Deliveries
Inspect your container at delivery and note any damage on the delivery receipt before signing don't sign a clean receipt if there's visible damage. Email photos and a description to returns@amgshippingcontainer.com within 48 hours. We'll respond within 2 business days. Damage occurring after delivery isn't covered.
Custom Containers
Modified or custom-built containers (offices, cafes, pop-up shops, etc.) are non-refundable once production starts, unless there's a genuine manufacturing defect or the finished product doesn't match your written, approved specifications.
Deposits & Cancellations
- More than 14 days before delivery: full refund minus $150 admin fee
- 7–14 days before: 50% refunded
- Within 7 days: non-refundable
- Custom orders: non-refundable once production begins
How to Request a Refund
Email returns@amgshippingcontainer.com with your order number, reason for return, and photos if relevant. We'll respond within 1 business day. Approved returns are processed within 5–7 business days of us receiving and inspecting the container, refunded to your original payment method.
What's Not Covered
Misuse, unauthorized modifications, normal wear (like surface rust from outdoor exposure), damage after delivery, or issues you were told about and accepted at purchase.
Contact
Email: returns@amgshippingcontainer.com
Website: www.amgshippingcontainerperth.com